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Terms & Conditions of Blackrockbricks.com

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Blackrock Bricks and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you may be able to link to other websites which are not under the control of Blackrock Bricks. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep this website up and running smoothly. However, Blackrock Bricks takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Terms and Conditions

Welcome to the Blackrock Bricks website. The following are the terms and conditions for the use of and purchase of products from blackrockbricks.com. Please read these terms and conditions carefully as they are the contract between you and us (Blackrock Bricks). Use of the Blackrock Bricks website and placing of an order constitutes your agreement to follow and be bound by these terms, which may at any time, be amended. Your use at any time thereafter constitutes your agreement to be bound by the terms as amended.If you are not willing to be bound by these terms and conditions, please do not purchase goods on this site.

www.blackrockbricks.com is owned and operated by a sole-trader registered in the Republic of Ireland, under business number 765382.

You can contact us by emailing hello@blackrockbricks.com.

Personal Information Collection Policy

Blackrock Bricks doesn't use customer accounts, so a very minimal amount of Personally Identifiable Information (PII) is collected, just what's needed to fill an order. Data remains on our production servers, based in the Netherlands, for the required legal retention period. While we may auto-enroll a customer to our newsletter list, on the basis of legitimate interest, we don't associate any PII with that list and every email includes an 'unsubscribe' link. We do share your email address with Stripe, our payment provider, which is essential in order to complete their payment process.

Placing an Order

  • Orders are processed on business weekdays, Monday - Friday only, and during standard business hours.
  • We will make every possible effort to process your order as soon as possible.
  • We will do our very best to dispatch orders placed before 12.00pm (GMT) that same working day, but cannot guarantee this, especially at seasonal times or during periods of disruption.
  • Orders placed after 12 pm will be dispatched the next working day
  • During busy periods, such as Christmas or Easter, bank holidays and public holidays, your order may be processed up to 72 hours after you place it.
  • If a product is out of stock or unavailable for your order, we will endevour to contact you by phone or email and product of equal or greater value will be substituted in its place.

Price

Prices of the Goods that you order are clearly specified on Our Website. We make all reasonable efforts to ensure that we do not make errors with the prices that we charge you. However, if by mistake, we have under-priced Goods, we will not be liable to supply those Goods to you at the stated price, provided we notify you before we dispatch to you.

Acceptance of your order

When you place an order with us, the legal contract between you and us will only come into existence when we tell you that we can provide the goods to you, which we will usually communicate by email. If we tell you that we cannot provide the goods to you for whatever reason, then we will not charge you for them. If we tell you that we are unable to provide the goods, and we have already received payment from you, then we will promptly refund you for any goods that we cannot provide to you.

About the Products

Any descriptions or images of our products, and the packaging in which they are provided, which are set out on our website, are for illustration only. While we endeavour to be as accurate and consistent as possible, the products may be slightly different to those descriptions or images.

Payment Terms

You must pay for goods in advance.

Service

We have a satisfaction guarantee behind every purchase and we want our customers to believe in our service as much as we do. If, for any reason, you are not completely satisfied with any of our products purchased on www.blackrockbricks.com, simply return them to us within 7 days with an explanation for a prompt, courteous replacement, exchange or refund.

Modifications to The Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Delivering your order

Postal deliveries are usually Monday to Friday.
We will deliver to the address as you enter it, so please be vigilant when entering delivery address details as we will not accept any liability for late or failed delivery if the quoted address, phone number and other details are incorrect.
Deliveries will be made to the address stipulated in your order. You must ensure that someone is present to accept the delivery.
When your products arrive, it is important that you check immediately the condition and quantity. If the products have been damaged in transit, you must refuse the delivery and immediately contact us so that we may dispatch a replacement quickly and minimise your inconvenience.

Refunds

Please note that refunds will not apply in the following circumstances
  • If the address provided is incorrect or incomplete.
  • If the delivery is left at the front door and not signed for at your request.
  • If delivery was delayed due to inclement weather or strikes.
  • In other extraordinary circumstances such as bad weather, customs clearance, customs inspection or any other customs regulation.

Order Placement

We cannot accept delivery to PO Box addresses as most couriers will not deliver to them.
If your delivery country is not listed, please contact us.
If you require special delivery arrangements, please contact us.
Recipients shall be liable for any taxes and or duties applicable upon delivery.
Blackrock Bricks cannot accept responsibility for late delivery of orders placed after notified dates and times.
Blackrock Bricks products are not offered on a sale or return basis.
All goods are the property of Blackrock Bricks until all outstanding debts to Blackrock Bricks have been settled in full.
Blackrock Bricks reserves the right to refuse to supply any individual or company and reserves the right to deny access to the www.blackrockbricks.com website.

Security

At Blackrock Bricks, online security is our priority.
We take care to make Our Website safe for you to use. Our Website operates on a secure server, which means that all confidential information is encrypted and protected to make blackrockbricks.com a safe and secure shopping environment.
Card payments are not processed through pages controlled by us. We use Stripe as our payment provider, who will encrypt your card or bank account details in a secure environment.
The Blackrock Bricks website and its contents together with any trade names used by Blackrock Bricks are protected by intellectual property rights and may not be used without written permission.


Blackrock Bricks does not accept any responsibility for any external sites linked or connected to the Blackrock Bricks website and services contained therein.

Blackrock Bricks is not associated with Lego™ in any way. Nearly all parts are genuine Lego bricks, but we do have to source some from other manufactures when necessary. This is indicated viewing our products on the site.

Governing laws

These Terms and Conditions and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of the Republic of Ireland.